Shipping policy
Shipping Policy
Processing Time All orders are processed within 1-3 business days. Orders are not processed on weekends or public holidays.
Shipping Rates & Delivery We currently ship within the United States only. Shipping rates are calculated at checkout based on your location and order weight.
Shipping Options
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
Free Shipping We offer free standard shipping on orders over $50.
Order Tracking Once your order ships, you will receive a confirmation email with a tracking number to monitor your delivery.
Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us at support@bpbalance.com within 7 days of the expected delivery date and we will make it right.
Note: We do not ship to P.O. Boxes, APO/FPO addresses, or US territories at this time.