Refund policy

At BPBalance, we stand behind every product we sell. If you're not satisfied, we're here to help.

Returns We accept returns within 30 days of delivery. Items must be unused and in original sealed packaging with proof of purchase.

How to Return Email sales@bpbalance.com with your order number and reason for return. We'll respond within 1-2 business days.

Refunds Once we receive and inspect your return, refunds are processed to your original payment method within 5-7 business days.

Non-Refundable Opened supplements, items returned after 30 days, and sale items are not eligible for refunds.

Damaged Orders Contact sales@bpbalance.com immediately with a photo if your order arrives damaged.

Return Shipping Return shipping costs are the customer's responsibility unless the error is ours.